Privacy Policy

1- Introduction

We are committed to respecting the privacy and confidentiality of the personal data made available to you and therefore in this Privacy Policy you will find information on how they are treated in compliance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.

Your use of this website is governed by the following terms and conditions which you agree to comply with in full. You must not use this website if you do not agree with these terms and conditions.

2 - Your Consent

By using our website and our platforms, you agree to our Privacy Policy.

3 - Why do we process personal data?

The personal data collected is intended, primarily, to respond to requests for information and contact, contract management, provision of services and communication of changes to products and services subscribed, and may, however, with your consent, also be used to publicise new products and services and news about the company, in evaluation surveys and in legally required information actions.

4 - What personal data is collected?

Normally, the personal data collected is limited to Name, Address, Telephone / Mobile Phone Number, Taxpayer Number, E-mail Address, but other data necessary for the supply of products or services may be collected.

Additionally, when emails are sent, statistical data are collected to allow the behaviour of each subscriber to be known in relation to the email received.

5 - How is personal data collected?

In general, personal data is collected when you subscribe to one of our products or services, and some of the personal data is mandatory for the provision of the service.

We also collect your data when you subscribe to newsletters, to respond to your messages and enquiries, to review and formalise your partner or employee application, for website operations and management, for fraud prevention and to keep a record of your contact details.

We always respect your right to privacy and do not collect any personal information about you without your prior explicit consent. Your personal data will not be re-used for other purposes that are previously identified or that have no connection with those purposes for which they were initially collected.

However, the provision of incorrect or inaccurate data is your sole responsibility.

6 - Data from minors

The website is not aimed at minors under 16 years of age, so we request that these minors do not use the website and do not provide us with personal data through it.

7 - Sensitive data

We expressly request that you do not send or disclose to us any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data concerning a natural person’s sex life or sexual orientation. Such personal data will be deleted immediately.

8 - How long does the personal data will be kept?

Please note that the personal data you provide us with will be kept for a maximum period of ten years.

However, in certain cases we may retain data for longer periods, particularly when required by law.

9 - Right of access, rectification and updating of data

Under the terms of the applicable legislation, you are guaranteed, as the holder of the data, the right, at any time, to access your personal data, request their rectification or addition, oppose the processing of data, except those strictly necessary to provide the service and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in lists of subscribers and informative services.

You may request any of the above actions through our contacts page on the website, using the most convenient and accessible means for your needs, establishing communication with us through our address, telephone or e-mail.

If you request us to delete some or all of your personal data, some of the services requested may not be provided to you, keeping the personal data necessary for the fulfilment of your legal obligations.

We reserve the right to request access to identifying elements of the author of the request in order to verify their identity.

10 - Disclosure of information to third parties

We do not sell or trade your data.

As part of our business, we may use third parties to provide certain services, which may involve them having access to the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually requiring these entities to implement adequate technical and organisational measures to prevent any unlawful processing of the data and to ensure their availability, integrity and confidentiality.

Personal data may also be made available to the courts and other competent authorities in strict compliance with the provisions of the law, in particular when they are necessary to resolve disputes relating to billing and for activities relating to the protection of public safety, defence and state security and the prevention, investigation or detection of criminal offences.

11 - Security

Ensuring the confidentiality, integrity and availability of data is a commitment we assume with all our customers and users.

In this sense, we follow the best information security management practices, requiring our employees to strictly comply with the rigorous standards, ensuring the security of the personal data communicated to us, and not using such data for any purposes other than those defined in the contract, nor correlating it with other data that is available to them.

We warn that the data circulating on the Internet is not totally protected against eventual deviations, and the communication of access passwords, confidential codes and any other sensitive information is carried out under your entire responsibility.

12 - Cookies

We use cookies on this website. A cookie is a small text file that identifies your computer to our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.

This website uses cookies which are used to help determine the usefulness, interest and number of visits to the website, allowing faster and more efficient website navigation, eliminating the need to repeatedly enter the same information.

The use of cookies by this site will always assume your prior consent.

The cookies we use

PHPSESSID: cookie that enables the website to respond to any action the User performs on the website, such as completing a survey form. The website will not function correctly if this cookie is not used.

xms_user: cookie used by backoffice users. The website works properly if this cookie is not used.

__utma, __utmb, __utmc, __utmz: Cookies __ utmz starting “__utm” enable the function of analytics software. This software helps analyse visitors to the website and provide anonymous information such as browsers used, return visitors and response to marketing activities.

__atuvc: The _atuvc cookie is created and read by the website’s JavaScript enabling content sharing on social networks “AddThis”.

All browsers allow the User to accept, refuse or delete cookies, in particular by selecting the appropriate settings in the respective browser. You can configure cookies in the “settings” or “preferences” menu of your browser. To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit which includes information on how to manage your settings for the various browser providers.
Please note, however, that disabling cookies may partially or wholly affect your website browsing experience.

Google Analytics browser opt-out

To provide visitors with greater choice over how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the site visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the site itself or to other web analytics services. Learn more about Google Analytics Brower Opt-out extra.

13 - Links to third party websites

Links on this website may lead to other websites. We are not responsible for, approve or in any way endorse or support the content of these websites or of the websites linked to or referred to from them.

14 - Changes to the privacy policy

We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.

All changes will take effect immediately after they are posted on the website.

If you object to changes in our privacy policy, you should stop using our services, including the website.

15 - General provisions

We are not responsible for damages resulting from viruses that may infect your computer or network, or other property, by virtue of your access to our website with content transferred from it to your computer or network.

16 - Contacts, doubts and questions

If you have any questions or concerns, or if you wish to update, delete or amend any personal information we hold relating to you, or if you have a concern about the way we handle any privacy issue, please contact us via our contact page on the website, using the most convenient and accessible means for your needs, by communicating with us at our address, telephone number or e-mail address.